Hero MotoCorp, one of India's leading two-wheeler manufacturers, has launched a dedicated mobile app for its registered technicians. The app was developed as part of Hero MotoCorp's customer-centric "Asli Hero" program. The app aims to make technicians' work easier, more transparent, and more productive by providing useful digital tools in one central location.
About the Asli Hero Technician App
The Asli Hero app is specifically designed for technicians registered with Hero MotoCorp's Asli Hero program. With this app, technicians can verify genuine Hero parts, earn reward points, track their transactions, and stay connected with Hero MotoCorp support.
The app promotes the use of genuine Hero parts and builds trust by allowing technicians to verify the authenticity of products directly from their smartphones.
Key Features of the Asli Hero App
1. UPI Verification
Technicians can verify the authenticity of genuine Hero parts by entering the UPI code printed on the price tag. This ensures that only genuine parts are used, protecting both the technician and the customer.
2. Add UPI
Users can report the UPI code to the Asli Hero program and earn reward points. Adding a UPI code is simple: scan it or enter it manually in the app.
3. Check Points Balance
This feature allows technicians to view their total reward points balance at any time, making it easy to track their earnings.
4. Transaction History
Technicians can view their recent transactions, including points earned and activities completed within the program.
5. Payment Summary
The app provides monthly payment reports, giving technicians a clear overview of their rewards and payments.
6. Gallery
Users can access and download Hero posters, wallpapers, ringtones, and other brand content directly through the app.
7. Support
The support section provides technicians with the contact details for the Asli Hero centre. This allows them to quickly and easily contact support for assistance with any questions or problems.
New Features in the Current Version
The latest version of the Genuine Hero app offers numerous improvements for an optimised user experience:
- Faster and smoother app performance
- Improved UPI scanning and verification process
- Optimised user interface for easier navigation
- More accurate transaction and payment tracking
- Bug fixes and security enhancements
These updates make the app more reliable and user-friendly for technicians.
Conclusion
With the launch of the Genuine Hero mobile app, Hero MotoCorp has taken a significant step towards digitally empowering its technician network. The app not only assists technicians in verifying genuine parts but also rewards them for their loyalty and dedication.
By combining authenticity checks, rewards tracking, payments, and direct support, the Genuine Hero app builds trust, increases efficiency, and provides a better experience for both technicians and customers. This initiative underscores Hero MotoCorp's commitment to innovation, transparency, and long-term partnerships with its service partners.
